Privacy Policy

Conveniently located to serve San Ramon, Pleasanton, and surrounding areas

BlossomMD Medical Spa
Effective Date: January 1, 2026

BlossomMD Medical Spa (“BlossomMD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through www.blossommd.com.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online.

This policy applies only to information collected. Medical information collected during treatment is governed by our HIPAA Notice of Privacy Practices.

Information We Collect

We may collect personal information when you voluntarily provide it.

Examples include when you:

• Submit a contact form
• Request a consultation
• Book an appointment
• Subscribe to emails or updates
• Communicate with our office
• Email, text, DM, or PM

Personal information collected may include:

• Name
• Email address
• Phone number
• Appointment requests
• Information you include in messages or forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Time spent on pages
• Referral source

This information helps us understand how visitors use our website and helps improve website performance and user experience.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies are small data files stored on your device that allow websites to remember preferences and track website usage.

Cookies may be used to:

• Analyze website traffic and visitor behavior
• Improve website functionality
• Remember user preferences
• Support analytics services

You may disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

Our website may use analytics services such as Google Analytics or similar tools to better understand visitor engagement and website performance.

Online Booking and Patient Platforms

BlossomMD may use secure third-party platforms to manage appointment scheduling, patient communication, medical records, and treatment documentation.

These platforms may collect personal information necessary to provide services, including:

• Name
• Contact information
• Appointment details
• Treatment information

BlossomMD uses Aesthetic Record, a HIPAA-compliant patient management system designed for medical and aesthetic practices.

Information submitted through appointment booking or patient intake forms may be securely processed and stored through this platform in accordance with applicable healthcare privacy regulations.

These service providers are required to maintain appropriate security safeguards and may only use information for purposes related to providing services to BlossomMD.

How We Use Your Information

We may use your information to:

• Respond to inquiries or consultation requests
• Schedule or confirm appointments
• Provide customer service
• Improve our website and services
• Send updates about services, promotions, or events (unless you opt out)
• Maintain website security and prevent misuse

We do not sell your personal information.

Communications and Marketing

If you provide your contact information, we may contact you regarding:

• Appointment confirmations or reminders
• Requested services or consultations
• Promotions, events, or service updates

You may opt out of marketing communications at any time by following unsubscribe instructions in emails, replying STOP in sms (text), or by contacting our office.

Consent to receive marketing communications or text messages is not required to receive services.

How We Share Information

We do not sell or rent personal information.

Information may be shared with trusted third-party service providers necessary to operate our business, including:

• Website hosting providers
• Scheduling or booking platforms
• Email or messaging service providers
• Payment processing providers
• Analytics providers

These providers are permitted to use personal information only as necessary to perform services on our behalf.

Legal Disclosures

We may disclose personal information when required to:

• Comply with applicable laws or regulations
• Respond to legal requests or court orders
• Protect our legal rights or property
• Prevent fraud or misuse of our website
• Protect the safety of our users or the public

Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain business and operational records
• Comply with legal or regulatory requirements
• Resolve disputes and enforce agreements

Medical records are maintained in accordance with applicable healthcare regulations.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include the ability to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Request limitations on how your data is used

To submit a request, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. BlossomMD is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or maintain personal information from children under 13 years of age through this website.

If we become aware that personal information from a child under the age of 13 has been submitted through our website without verifiable parental consent, we will take reasonable steps to delete such information from our records.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

BlossomMD Medical Spa
21001 San Ramon Valley Blvd Unit D-4 Suite 126, 117
San Ramon, CA 94583

Email: [email protected]
Website: www.blossommd.com